>”Thank you for calling XYZ Company. This is SFChick.”
“Hi Chick. This is Joe Idiot. Is Harry available?”
“Harry is out of the office. Would you like his voicemail?”
I transfer Joe to Harry’s voicemail.
Two minutes pass-by, maybe less.
“Thank you for calling XYZ Company. This is SFChick.”
“Hi Chick. This is Joe Idiot. I just called for Harry and got his voicemail. Apparently he’s not in. Can I get his cell phone number?” (Note – I am not allowed to handout cell numbers)
Through gritted teeth and a forced smile, “I’m sorry. I don’t have his cell phone number. Did you leave a message? He should be back in fifteen.”
What I really wanted to say, “Dude! I JUST TOLD YOU HARRY WAS OUT OF THE OFFICE! What part of our initial conversation did you not understand?”
Joe Idiot did leave a message on the first go round. He was just being annoying as well as stupid. It was 3:45 when he called. Anyone who has ever worked in commercial real estate knows that rarely does an agent work after 3:30 and even less before 9:00. And if you factor in the holiday season, well you should be happy the agent is even in the office at all. Joe Idiot owns his own commercial real estate agency, so there’s no reason he wouldn’t be aware of this unwritten rule.